Refund policy

Return & Exchange Policy

Please carefully review your order before completing your purchase.

We accept returns and exchanges within 30 days of delivery for eligible items.

Eligible Returns & Exchanges

We accept returns or exchanges for:

• Apparel items (such as T-shirts) if the item arrives damaged, defective, or incorrect
• Incorrect items received (we shipped the wrong item or size)

In these cases, we will provide a replacement or issue a refund once the item is returned and inspected.

Damaged or Incorrect  Items

If you receive an item that is damaged, broken, or incorrect, please contact us within the return window.

Customers must provide clear photo or video proof of the issue before any resolution is processed.

Once the issue is confirmed, we will issue a replacement or appropriate resolution at no additional cost.

Size Exchanges

If a customer orders the wrong size (for example, selecting a small but needing a medium or large), the item may be returned for an exchange within the return window.

• Customers are responsible for return shipping costs for size-related exchanges
• Once the item is received, we will ship the replacement size
• Original shipping fees are non-refundable

Non-Returnable Items

For hygiene and product safety reasons, certain items are final sale and cannot be returned or exchanged, including:

• Used or opened beauty products
• Sale or promotional items (if applicable)
• Accessories that are worn or used

Refunds

Refunds (when applicable) will be processed once the returned item has been received and inspected.

If you have any questions about sizing or products before ordering, please contact us prior to purchase.